Scheduling

Scheduling is about the board the agent books into and the rules around it. It covers arrival windows (why the agent offers a window such as 2 to 4 rather than an exact time, and how wide to make windows for your trade), business hours (which also decide when a call counts as after hours), service areas (how the agent uses the address to decide whether it can book at all), and the board itself: how to read it and how a change you make there shapes what the agent offers on the next call. Nothing is held back for emergencies; an emergency follows the emergency action you chose: book and alert, transfer, or take a message.

Guides in Scheduling

Arrival windows, hours and emergency slots

How the agent turns your working hours into bookable windows, and what changes when a call is an emergency.

2 min

New field guides by email

Guides for home-service businesses on answering calls, call triage and after-hours coverage: the title, a short summary and a link for up to six of the newest guides on this site. At most one email every 30 days.

Email address

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See how it handles your calls.

3 days free with 150 trial minutes, up to 8 minutes on any single call. Every feature is included. Your card is charged for the first time on day 4 unless you cancel before then. You make a test call and hear the agent yourself before your line is forwarded. After the trial: $149, $299 or $549 a month, by how many trucks you run. No per-minute charge, no minute bundle to run out of, no setup fee. Taxes where applicable. Cancel any time from your billing page.