The AI receptionist software for plumbing, HVAC, electrical and roofing companies. Your phone answered.
At 2 AM, on Sunday, or while you're under a sink.

You should not, on our word. So we put the three checks that do not need trust first: the demo number on this page is a live agent you can call right now without giving us anything; your own line does not answer a single customer until you have made a test call and heard it yourself; and no booking in the first 14 days live? Your first paid month is refunded. We are new and have no customer results to publish, and you will not find a testimonial anywhere on this site, because we have not earned one yet.

Not yet. DispatchLine books onto its own appointments board and emails you and your team the moment a job is booked; you also get a call-history CSV export. It does not write into your field software. If a two-way sync is what you actually need, the receptionist add-on inside the software you already use is the better buy and we would rather say so here than have you find out in week two.

If you are a developer, build it: the raw voice models are a few cents a minute and there are no-code builders that get you a talking agent in an afternoon. What that afternoon does not give you is a phone number that survives a carrier outage, trade-specific triage that puts the gas-leak instruction before anything else, call summaries you can pull up months later (with recordings and transcripts while recording is on), text-consent handling, or somebody on the hook when it books a job wrong at 2 AM. If none of that matters to you, you genuinely do not need us.

3 days free with 150 trial minutes, up to 8 minutes on any single call. Every feature is included. Your card is charged for the first time on day 4 unless you cancel before then. We email you at about 80% of the trial minutes and again when they are used up. If they run out first, the agent answers with a short message saying the line is paused until your paid plan starts on day 4, so a trial cannot run up a bill. To start paid service sooner, email support@getdispatchline.com and ask.

The trial becomes a paid month and the card on file is charged for the plan on your account: $149, $299 or $549 a month, by how many trucks you run. No per-minute charge, no minute bundle to run out of, no setup fee. Taxes where applicable. Cancel before then from your billing page and you are not charged at all; canceling ends the trial at once and the agent stops answering.

It only offers open arrival windows from your business hours and your DispatchLine board, and it reads the address back before it books. You get an email when the call ends, so you see the booking that night and not the next morning, and every booking is on your board where you can move or cancel it. For a caller who mentions smoke, fire, a CO alarm or a gas smell it stops booking entirely and tells them to leave the building and call 911, or for gas, the gas utility's emergency line from outside.

Yes, at any time, from the billing page in your portal. Cancel during the 3 trial days and the card on file is never charged; canceling ends the trial at once and the agent stops answering. After that, billing is month to month and canceling stops the next renewal. There is no contract, and you do it yourself in the portal without contacting anyone.

After you make one test call. Once you start the trial we build your agent and buy you a local number automatically, then you press Test call and the agent phones you. When that call is done the forwarding steps unlock and you forward your business line. You hear it work before a customer does.

No. You keep your number and forward it to DispatchLine, either only when you don't pick up (after 3 rings, say) or all the time. Turning it off is one setting in your carrier's app.

Yes. Forward your line only outside your hours, or only when busy, and widen it when you trust it. Every plan works as full-time, after-hours-only, or overflow.

You decide. The agent can book the earliest emergency slot and tell the caller your tech will call back within 15 minutes (your on-call alert goes out as the call ends), transfer the call live to a number you choose, or take the details and promise a callback in 15 minutes. If a caller mentions smoke, fire or a CO alarm it tells them to leave the building and call 911, and for a gas smell to leave and call the gas utility's emergency line from outside, before anything else.

Yes. Every call opens with one sentence saying it is answered by an automated assistant, and the agent is instructed never to pretend to be human: if a caller asks, it is instructed to say it is the company's automated assistant and to offer to have a person call back. What callers notice first is that someone picked up and dealt with the problem.

Not today. DispatchLine answers in English only. What a shop can do for Spanish-speaking callers in the meantime.

No. The portal does not let you listen while a call is in progress. When a call ends, its summary is in your portal, with the recording and transcript while recording is on (the default), and bookings and emergency calls also reach you by email. If you want a person on an emergency while it is happening, set the agent to transfer emergency calls to your on-call number.

You tell it, in the portal, as plain questions and answers. The agent only answers from what you wrote. If it doesn't know, it says the office will confirm.

Recording requirements vary by location and circumstances. A recording notice is on by default, and recording can be disabled in the portal. You are responsible for obtaining the consent your callers require; a notice alone is not a guarantee of legal compliance. See our call recording notice and consult your adviser when needed.