Everything a great receptionist does. Nothing she'd get tired of.
The six features below are the six things that happen on one call, in the order they happen. Call answering picks up your forwarded line, tells the caller it is an automated assistant, and greets them with your company name. Emergency triage listens for the keywords you set, gives one safety instruction first, and runs the emergency action you chose. Scheduling offers two open arrival windows from your board, reads the address and phone number back, and writes the appointment. SMS follow-up texts the caller a confirmation when they agree to one on the call, and booking alerts reach you by email. Call recordings put a two-line summary in the portal within about a minute, plus the audio and the transcript while recording is on (the default). Integrations today means forwarding your line, the portal board, CSV export and the weekly report email; Google Calendar sync and webhooks are in development, and Jobber is in development; Housecall Pro and ServiceTitan are planned. Every plan includes all six.

Integrations
Forward your line from any carrier today. Calendar sync and field software connections are in development or planned.
Learn moreRecordings & Transcripts
Every answered call recorded, transcribed and summarized in two lines while recording is on (the default), in your portal within about a minute of hangup.
Learn moreSMS Confirmations
A short text with your business name and arrival window, sent to every booked caller who agrees to one on the call.
Learn moreAppointment Booking
Offers open arrival windows from your business hours and your DispatchLine board, reads the details back, and books the job during the call.
Learn moreEmergency Triage
Knows a burst pipe from a dripping faucet, gives the safety step first, and acts on the difference.
Learn more24/7 Call Answering
Picks up your forwarded business line in your company's name, nights and weekends included, with no hold queue.
Learn moreNew field guides by email
Guides for home-service businesses on answering calls, call triage and after-hours coverage: the title, a short summary and a link for up to six of the newest guides on this site. At most one email every 30 days.